Your Privacy. Our Policy. Clear Terms.
At rajacash, we protect what matters: your account details, payment history, and the trust you place in us when you open the lobby. This policy explains exactly how...
What We Collect and Why
We collect personal information you provide when opening your account—name, email, phone number, and identity details required by local regulations in supported Indonesian regions. Payment data from DANA, OVO, GoPay and QRIS transactions is encrypted and stored securely; we never retain full card or wallet credentials. We also track gameplay activity, login times, and device information to prevent fraud, improve your lobby
experience, and comply with local gaming and financial laws where applicable.
Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.
Privacy Questions? We're Here.
Live Chat
Open the support widget in your account lobby. Our team responds to privacy inquiries within minutes, seven days a week.
Email Support
Send detailed questions to our privacy team at [email protected]. We'll reply within 24 hours with full clarification.
Account Settings
Review and update your personal information, communication preferences and data-sharing choices directly in your account dashboard.
How We Earn Your Trust
Encryption Standard
All account and payment data uses 256-bit SSL encryption. Your DANA, OVO, GoPay and QRIS details travel through secure channels only.
Regular Audits
We conduct third-party security assessments annually to verify compliance with global data protection standards and local Indonesian requirements.
Transparent Logging
Every login, withdrawal request, and personal-data update is timestamped in your account history. You control what you see.
No Third-Party Sales
We never sell your personal information to marketers, advertisers, or external companies. Your data stays yours.
Local Compliance
Our privacy practices align with Indonesian financial regulations and data-handling laws for supported regions.
Breach Response Plan
If a security incident occurs, we notify affected account holders within 48 hours and provide remediation steps immediately.
Consistency Across Our Policies
| Terms of Service | Account rules, prohibited conduct and dispute resolution align with this privacy policy's data-handling commitments. |
|---|---|
| Cookie Policy | We explain tracking pixels and session cookies here; full cookie choices live in your browser settings and account preferences. |
| Payment Terms | DANA, OVO, GoPay and QRIS transaction details are handled under privacy rules + separate payment-processor terms you review at checkout. |
| Bonus Policy | Promotional eligibility checks use account data covered in this policy; no additional personal info is shared with partners. |
| Withdrawal Policy | Payout requests require identity verification under privacy standards outlined here to prevent fraud and money-laundering. |
| Account Closure | When you close your account, we retain transaction records for legal compliance but delete personal identifiers within 30 days. |
| Contact Us Updates | If this privacy policy changes, we notify you via email or account banner 30 days in advance of any material updates. |
What Makes Our Policy Stand Out
One-Tap Account Review
Jump into your account settings and see every piece of data we store—name, email, phone, payment history—in one tap.
Data Portability
Request a full copy of your account data at any time. We'll email a detailed CSV within 7 business days, no questions asked.
Deletion Rights
After account closure, request permanent deletion of non-legal records. We process these within 30 days and confirm completion.
Opt-Out Control
Disable promotional emails, game notifications, and analytics tracking whenever you want—your privacy preferences stay locked in.
Real-Time Alerts
We'll text or email you instantly if new device logs in, a withdrawal clears, or your email address changes—for security.
Indonesia-First Updates
Our policy updates reflect changes in local Indonesian law. We notify you early and explain how changes affect your account.